Like flowers going through different seasons, it is also time for Kamila to turn over a new leaf.
Because of your support, Kamila is growing not only as a business, but as a community of art-lovers too. In order to grow with you, we need to change the way we do things.
Here are some of the things that you can see from Kamila from here on.
I. Kamila VIPs
We will start Viber and Facebook communities with people who has been supportive of Kamila since Day 1. Perks of this circle include early advisory and access to our collection release, complimentary items from our seasonal collection, samplers and discount vouchers and many more!
Since we will also limit the bespoke pieces (custom) that we will entertain, priority will be given to our VIPs.
You can choose to be a part of this VIP by getting a VIP option for a piece you`d like to have. By becoming Kamila's VIP, you have an option to return your piece within 100 days if you see that it is not a fit or even ask for a replacement within the said period.
As a VIP, you are the core of our existence. You are the most important person for Kamila and its team members and we want to make you feel a different level of experience.
II. Luxury Experience
This is the biggest change that is happening this season. Kamila will no longer be just about making art, now, we will also be about giving you an experience. We want you to enjoy not only the beautiful pieces you will soon own; we also want you to love every step of the way.
The packaging was upgraded to a luxurious experience. Each box now contains dried flower bouquet imported from Japan. In the future, we will also incorporate other items from Japan and from the other ventures of Kamila.
Moreover, all of our materials from now on will only be from premium suppliers in Japan. This will ensure that Kamila pieces are not only beautiful; they are also meant to last!
III. Warranty, Repair and Retouching
As our small contribution to sustainability, we want to ensure that your pieces will stand the test of time.
Based on a package you will choose, your pieces will be covered by warranty, cleaning, repairing and retouching services. Details on the packages are available in our FAQs and Terms and Conditions.
IV. Pre-Made Collections
As a small business that was once a hobby, Kamila has a wide-array of designs available. That's why, most of our pieces are done on a made-to-order basis — we only craft it upon request. With this, our dear Kamila client needs to anticipate the arrival of their art pieces in a month or more depending on the complexity of the design.
In this new season, our collection will be made available on a pre-made basis. Meaning to say, we are ready to ship within a week after the order date. You'd get to meet your art pieces faster than the old season.
V. Limited Pieces
Like flowers, some of our collections will now be seasonal in nature. This especially applies to our Sakura and fruits collection. This will give you something to look forward to once these pieces are in season again the following year.
Further, limiting the pieces we release in a collection ensures the quality of each piece. Unlike mass produced items, the process each piece undergoes is done by hand — time, effort and love were spent. Now, having a limited item ensures you that the artists have paid so much attention to your art piece. Further, it means that there are only a few people in this world who has the same art piece as the one you have ;)