As Kamila blooms into a new season, we want to elevate what it means to get a Kamila piece - getting one of our artworks will be an experience starting from the first look.
Starting August 14, all pieces of Kamila is now covered by 1) warranty, 2) repair and 3) retouching services.
- Warranty - Should it not to be in your liking, you can return your pieces within 10 days of receipt. You can request for a refund sans shipping fee or you can request for a replacement of the same value. Shipping fee of the refund process will be shouldered by the client.
- Repair - if within three month, your piece got broken, you can return it to Kamila for a repair
- Retouching service is a new service offered by Kamila. This is our small bid to contribute to sustainability by making sure that you can hold on to your Kamila pieces for a long time. Retouching means changing the chains and changeable metal parts. It also means coating a new layer of resin to your pieces. Once we give it back to you, your pieces will look brand new. Each piece is entitled to two (2) times of retouching services. Shipping fee to and from us will be covered by the client.
Each package shall also come with a dried flower bouquet prepared by our artists. We ensured that receiving a package from us will be a luxury experience from the first touch.